Toronto, Mississippi, by Joan MacLeod
Marlane O’Brien, Jim Warren, Bruce McFee, Brooke Johnson
in Toronto, Mississippi (1987)
by Joan MacLeod
photo: Michael Cooper

Privacy Policy

Tarragon Theatre Privacy Statement
Last revised:   September 23, 2008

The Tarragon Theatre understands that your personal information is important to you.  We will make every effort to ensure that the information that you provide to us is recorded accurately, securely and in keeping with any applicable laws respecting privacy.  This Privacy Statement outlines how this will be accomplished.
From time to time, we may make changes to this Privacy Statement.  This Privacy Statement is current as of the “last revised” date which appears at the top of this page.  We will treat your personal information in a manner consistent with the Privacy Statement under which it was collected unless we have your consent to treat it differently.  This Privacy Statement applies to any information we collect or receive about you, from any source.

The following topics will be covered in this Privacy Statement:

1.         What kind of personal information do we collect?
2.         How do we collect your personal information?
3.         Where do we store your personal information?
4.         How do we use your personal information?
5.         Whom do we provide your personal information to?
6.         When and how do we obtain your consent?
7.         How do we ensure the privacy of your personal information when dealing with our affiliates and other third parties?
8.         How long will we utilize, disclose or retain your personal information?
9.         How do you know that the personal information we have on you is accurate?
10.       What if the personal information we have on you is inaccurate?
11.       How do you contact us regarding your personal information or our practices?


What kind of personal information do we collect?
Personal information is any information that is identifiable with you.  It may include your:  name, phone number, facsimile number, mailing address, e-mail address, purchases, donations and credit card information.

How do we collect your personal information?
We will always collect your personal information by fair and lawful means; for example, it will be collected when you buy tickets or merchandise, make a donation, use our website, telephone or e-mail us, or participate in our programs or events. 

Where do we store your personal information?
We will keep the personal information that we collect at our offices in Toronto, Ontario.  Our service providers may, from time to time, also hold your personal information in connection with purposes for which you have provided your consent.

How do we use your personal information?
We identify the purposes for which we use your personal information at the time we collect such information from you and obtain your consent, in any case, prior to such use.  We generally use your personal information for several purposes, including:  (i) to process your payments for tickets, programs or merchandise; (ii) to contact you about our performances, events and special offers; (iii) to gather your opinion and feedback; (iv) to use in solicitations for fundraising; (v) to include you on our mailing list; and (vi) to process your application for employment, if applicable.
If your information changes or you no longer wish to receive any communication from us, please contact us at 416.531.1827 or email us at boxoffice@tarragontheatre.com.


Whom do we provide your personal information to?
We identify to whom, and for what purposes, we disclose your personal information, at the time we collect such information from you and obtain your consent to such disclosure. 
We may also provide your personal information to third party service providers with whom we have a contractual agreement that includes appropriate privacy standards, where such third parties are assisting us with the purposes of this Privacy Statement – for example, service providers may be used to assist in processing of your requests, notifying you of any special offers, and storing data (including our website).
We will only make disclosures of your personal information to such persons for which you provide your consent.

When and how do we obtain your consent?
We obtain your consent prior to collecting, using or disclosing your personal information for any purpose.  You may provide your consent to us either orally, electronically or in writing.


How do we ensure the privacy of your personal information when dealing with our affiliates and other third parties?
We ensure that all affiliates, sponsors, and other third parties that are retained to perform services on our behalf and are provided with your personal information, are contractually required to observe the intent of this Privacy Statement and our privacy practices.


How long will we utilize, disclose or retain your personal information?
We will use, disclose or retain your personal information for as long as necessary to fulfill the purposes for which that information was collected, and as permitted or required by law.


How do you know that the personal information we have on you is accurate?
We will ensure that your personal information is kept as accurate, complete and up-to-date as possible.  We will not routinely update your personal information unless it is necessary to do so.  We expect you, from time to time, to supply us with written updates of your personal information, when required or appropriate.


What if the personal information we have on you is inaccurate?
At any time, you can confirm the accuracy or completeness of your personal information in our records.  If your information is inaccurate or incomplete, we will amend it as required.  Where appropriate, we will transmit the amended information to third parties with access to your personal information.


What safeguards have we implemented to protect your personal information?
We have implemented physical, organizational, contractual and technological security measures to protect your personal information from loss, theft, unauthorized access, disclosure, copying, use or modification.  The only employees who are granted access to your personal information are those whose duties reasonably require such information.


How do you contact us regarding access to your personal information or our practices?
All comments, questions or concerns regarding the above information, must be made in writing and addressed to:
Natasha Parsons Box Office / Front of House Manager
Tarragon Theatre
30 Bridgman Avenue
Toronto ON, M5R 1X3
E-mail:             boxoffice@tarragontheatre.com
Telephone:       416.531.1827