Accessibility

Venue Guides are a tool of Universal Design and help make going to the theatre an easy and enjoyable experience for the greatest number of people.

The information in this guide can help you get ready for your visit to Tarragon Theatre and understand what your experience might be like.

If you would like more information or want to visit the theatre before coming to a show, please contact Heather Caplap, Tarragon’s Education and Community Access Manager at education@tarragontheatre.com or 416 536 5018 ext. 249

Performances with a Relaxed Environment will include the following:

• House lights on at 30-50% (to be specified per show)
• Reduced sound (decibel to be specified per show)
• Trained Front of House staff
• Invitation to audience members to enter and exit the theatre as they wish, make sound, and move around
• Audience members may use their devices as needed and keep their phones on vibrate
• A selection of seats in the back row of the theatre will be available for patrons to relocate should they wish to move further from the stage during the performance
• A Venue Guide, Fact Sheet, and educational Audience Resource Guide will be available
• Pre-show visits to the theatre for familiarization can be booked with our Education and Community Access Manager

25/26 Relaxed Environment Performances

• CHILD-ish – Saturday, Nov. 8 @ 2pm
• a profoundly affectionate, passionate devotion to someone(-noun) – Saturday, Nov. 29 @ 2pm
• Mischief – Saturday, January 31 @ 2pm

As part of our ongoing accessibility initiatives, we proudly offer audio-described performances for select productions. These performances provide a live, verbal narration of visual elements – such as actions, costumes, settings, and scene changes – delivered through a discrete headset. Descriptions provided by Superior Description.

If you have specific access needs or questions, our team is here to help. Please contact our Box Office at 416.531.1827 or email our Patron Services department for further assistance.

25/26 Audio Described Performance

cicadas – May 23 at 2 PM

Tarragon Theatre is committed to extending a high level of customer service to all of its patrons.

We are dedicated to demonstrating leadership by working constructively with our patrons, staff, volunteers, and community to meet and exceed the requirements which will identify, prevent, and remove barriers so a fulfilling theatrical experience can be enjoyed by patrons with disabilities in our building.

To this end, we will work to ensure that we meet and surpass our patrons’ needs to the best of our ability. If you feel that there is a way that we can better accommodate your needs, please do not hesitate to email our Patron Services team at patronservices@tarragontheatre.com for further assistance. This includes booking accessible seating, and more.

We look forward to the opportunity to serve you. We are also happy to offer a free companion ticket to those living with a disability who require assistance to use our space. We’ve formalized this policy by becoming an Access2 Venue participating theatre partner. To book one of these tickets please call our box office at 416.531.1827.